TERMS & CONDITIONS / POLICY

Please note that due to the nature of handmade ceramics, each piece is unique and there may be imperfections. Colours and textures may vary to what is shown on my website photos.

All pieces have been fired twice adding extra strength to each piece. Bisque fire at 1000c and gloze fire at 1280c for long lasting durability.

CERAMIC CARE

Hand washing is kinder to your pottery and is recommended to maintain its quality and longevity, but all stoneware is still suitable for the dishwasher. Avoid placing your pottery under extremes of temperature for example in the freezer or directly into a hot ovens as this could cause thermal shock which would result in cracking or breakage.

SHIPPING

For now all Lava Clay ceramics are available online within Australia. Your purchase will be dispatched within 5 working days of your order and can take 3-6 working days to arrive to your destination.

RETURNS & REFUNDS

For any refund or cancellation request please contact me via email at rhiannan@imageofart.com.au.

If item has been damaged during transit please contact me at rhiannan@imageofart.com.au.

PAYMENT METHODS

- Credit / Debit Cards

If you require any other assistance or have any further questions, please don’t hesitate to contact me via email at rhiannan@imageofart.com.au

Thank you for your support!

Rhiannan x

Payment Methods